• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP CM0075 AU
Microsoft Windows 10 (64-bit)

Hi
I just bought an HP cm0075AU notebook. Aafter I charge it up to 100 percent, then I turns it off.  Aweek later,  the laptop battery becomes 0% and must be turned on using a charger.  What's wrong with my notebook?  And how to fix it?

 

Thank You

 

1 REPLY 1
HP Recommended

@The_Ujang

 

I have gone through your Post and I would like to help

 

Please ensure the Notebook has the latest BIOS. Link: https://support.hp.com/us-en/drivers

 

Many laptops use the Connected Standby feature, and this feature won’t completely turn off your laptop. Instead, it will keep it in a state similar to Sleep Mode and allow you to easily boot your PC and continue where you left off.

 

Although this feature can be useful, it will drain your battery even while your laptop is off. To fix this problem, you need to disable this feature by making a few adjustments in your registry. To disable this feature, do the following:

  1. Press Windows Key + R and enter regedit. Now press Enter or click OK.
    regedit run dialog battery drain
  2. When Registry Editor opens, in the left pane go to the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power In the right pane, double-click the CsEnabled DWORD.
    regedit battery drains laptop
  3. Set the Value Data to 0 and click OK to save changes.
    value data battery drain

After doing that, restart your PC and the problem should be permanently resolved. Bear in mind that by disabling this feature you’ll disable Sleep feature 

 

Keep me posted how it goes 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.