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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Hi @bvsk,
Welcome to the HP Support Community forum!
Unfortunately, the factory warranty of one year is past.
You are correct in noticing most people get three to five years out of a notebook battery. You are one of the unfortunate people who did not, for some reason or other.
The entire industry which produces LiON main batteries for notebook PC only provides a one year warrant, so the brand of a notebook is not something that weighs into this.
Replacing the battery is likely to be the only way to resolve the issue. Unless you purchased an extended warranty, the cost of the replacement and part will be yours.
I wish I had better news for you, but I do not.
If you will provide the notebook's complete product name or product number, I will provide the main battery part number and a choice of vendors to source it from.
Any reputable laptop shop can replace it for you. If you are confident in your technical skillset, you can do it yourself.
I am volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
HP Recommended
Hi @bvsk,
Welcome to the HP Support Community forum!
Unfortunately, the factory warranty of one year is past.
You are correct in noticing most people get three to five years out of a notebook battery. You are one of the unfortunate people who did not, for some reason or other.
The entire industry which produces LiON main batteries for notebook PC only provides a one year warrant, so the brand of a notebook is not something that weighs into this.
Replacing the battery is likely to be the only way to resolve the issue. Unless you purchased an extended warranty, the cost of the replacement and part will be yours.
I wish I had better news for you, but I do not.
If you will provide the notebook's complete product name or product number, I will provide the main battery part number and a choice of vendors to source it from.
Any reputable laptop shop can replace it for you. If you are confident in your technical skillset, you can do it yourself.
I am volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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