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HP Laptop 15 dw0002la
Microsoft Windows 10 (64-bit)

Hello. I have a question about my laptop, the battery inflated and I had to remove it. Now, when I turn on the laptop connected to power, the BIOS resets its configuration every time I disconnect it, and I must reconfigure so that the operating system recognizes me.

 

When I open the laptop, I notice that it does not have (at least with the naked eye) the BIOS battery and I was thinking that this could be the cause, but I cannot distinguish said battery inside the computer.


Does this computer have a BIOS battery? If so, where is it located?

 

3 REPLIES 3
HP Recommended

Hi,

The machine does not have an RTC battery or CMOS battery. It takes the little power needed from the internal battery.

So, you will need to replace the battery,

Part number L11119-855

Example

https://www.amazon.com/s?k=L11119-855&ref=nb_sb_noss

 

Page 32 of service manual to replace the main battery

http://h10032.www1.hp.com/ctg/Manual/c06941101.pdf

 

Hope it helps,

David

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Hey @ArthurDev99 

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Regards,
MayS

I work on behalf of HP
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How can I use my laptop without a battery? there is no other option besides buying a new one?

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