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why is battery calibration not available in hp pc hardware diagnostic uefi? the battery has a wear level of 25% (52Wh of 70Wh). i did try to calibrate it manually but hp support assistant still says calibration neededwhy is battery calibration not available in hp pc hardware diagnostic uefi? the battery has a wear level of 25% (52Wh of 70Wh). i did try to calibrate it manually but hp support assistant still says calibration needed

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Hello @Yoxx 
It is likely your diagnostics need to be updated. Here is a link to the newest version(HP PC Hardware Diagnostics UEFI – v10.8.3.0) - https://ftp.hp.com/pub/softpaq/sp165501-166000/sp165721.exe

 

Refer to this document for details on the process- https://support.hp.com/us-en/document/ish_2268927-1713329-16

Hope this helps!

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