• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-14-2020 09:44 AM

HP Recommended
Product: HP Pavilion Laptop 15-cc6xx
Operating System: Microsoft Windows 10 (64-bit)

HP does not have an OEM battery available for my unit.  I bought an aftermarket battery.  It works great, but I am unable to calibrate the battery using HPBC.  Is it possible to calibrate an aftermarket non HP battery?

1 REPLY 1

‎09-14-2020 01:27 PM - edited ‎09-14-2020 01:27 PM

HP Recommended

If the aftermarket batter is actually compatible with your notebook it should be recognized by the BIOS and HP Assistant.

 

The OEM part number is 920070-855. It is pretty inexpensive. Perhaps replacing it with an OEM battery would not be suxch a bad idea.  The aftermarket battery you installed may have issues if it is not recognized by  your notebook through by the battery's own S.M.A.R.T. circuitry.

 

https://www.amazon.com/TF03XL-920070-855-15-CC023CL-15-CC050WM-15-CC563ST/dp/B07X1PN1NY

 

 

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.