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Common problems for Battery
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Like I have said in my first answer, it is necessary to uninstall ALL battery drivers.. 

Normally you don't need to disable this, after reinstall this need to work again... But when you right clic on a device you can disable this. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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