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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Yes. You need to replace the battery.
The Maintenance & Service guide for your laptop model series
http://h10032.www1.hp.com/ctg/Manual/c06523509.pdf
The compatible battery description and HP part number
(3-cell, 41 Whr) HP p/n L11119-856
You can find the HP Part numbered batery at Amazon.com / eBay.com / NewEgg.com
Only purchase a replacement battery that has the exact HP part number and a one year warranty.
I will look for online vendor sources and post the search link here.. Done!
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
HP Recommended
Yes. You need to replace the battery.
The Maintenance & Service guide for your laptop model series
http://h10032.www1.hp.com/ctg/Manual/c06523509.pdf
The compatible battery description and HP part number
(3-cell, 41 Whr) HP p/n L11119-856
You can find the HP Part numbered batery at Amazon.com / eBay.com / NewEgg.com
Only purchase a replacement battery that has the exact HP part number and a one year warranty.
I will look for online vendor sources and post the search link here.. Done!
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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