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HP Recommended
HP Pavilion 15-ak011na
Microsoft Windows 10 (64-bit)

My battery is useless after approximately 15 months usage.  It started to run poorly after about 11 months

 

What do I do?  How can I buy a replacement?  I have 2 minutes charge and this is affecting my business.

 

Bitterly disappointed.

 

Seán

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I hesitate to recommend any of these but here is another link to a couple compatible battery sellers in UK:

 

http://www.hplaptopbattery.co.uk/hp-800050-001-battery-107772.htm

 

http://www.topbatteries.co.uk/hp-laptop-battery/800050_001.htm

 

You could buy a couple of these cheap used ones and be pretty sure to get a good one:

 

http://www.ebay.co.uk/itm/Genuine-HP-4-cell-Battery-Pavilion-14-15-AB1-15-AB2-800050-001-KI04-15-2V-...

 

 

View solution in original post

17 REPLIES 17
HP Recommended

Where are you located (country)? 

 

2 possible part numbers:

 

800050-001 and

800049-001

 

The battery is easily removeable and replaceable. 

 

A "compatible" 3rd party battery is as little as $20 on US Amazon.com

 

Genuine HP as little as $28:

 

http://www.ebay.com/itm/Genuine-KI04-Battery-HP-Pavilion-800049-001-HSTNN-LB6S-14-15-17-ab000-800009...

 

Post back with any more questions. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

 

 

 

 

 

HP Recommended

no science

allowed..

end post

NO warranty answers by me.
HP Recommended

Hi thanks for the feedback (I am in th UK)

 

I bought 2x 800050-001 from ebay, neither of which worked, both failed diagnostics.  The hold zero charge.  The seller refunded me but still have no battery.

 

I am wary about getting th fake versions from amazon.  I am happy to get a genuine hp battery but got no response to an email I sent to HP and can't find 800050-001 for sale on this website.

 

Do you have a link for a reliable 800050-001?

HP Recommended

I have not purchased from these sellers so hard to vouch for them. HP stops selling batteries for models after a year or 2. At that point battery replacement activity shifts to authorized resellers for genuine product and to the knock-off compatible sellers. The "compatible" batteries are not fake, like fake news, they are real batteries and are made from the same cells as genuines. I buy them all the time for older laptops. You do get the occasional dud but they are very cheap and the sellers are very responsive to requests to replace them. 

 

Seems like if you search for the 800050-001 you mostly get folks trying to sell the 800049-001

 

 

HP Recommended

Thanks, 

 

Do you know of any authorized resellers in the UK?

 

-Sean

HP Recommended

All I am finding on eBay, where most resellers would sell, is compatible batteries:

 

http://www.ebay.co.uk/itm/800050-001-KI04048-CL-Battery-for-HP-Laptop-2200mAh-/182634388936?epid=700...

 

Here are a couple resellers from the HP UK website. Not sure they have this battery but it might be worth a chat with them:

 

Dabs.Com


Alpha Beta House
Enterprise Park
Horwich
BoltonBL6 6PE
+44 (0)870 429 3010

 

 

CCS Media Ltd


2a 2nd Floor Duckworth House
Lancastrian Office Centre
Talbot Road,Old Trafford
ManchesterM32 0FP
+44 (0) 161 7721296

 

 

Computerland UK Limited


Jackson House
Broadway
Salford
ManchesterM50 2UW
+44 (0)161 872 8727

 

Find some more here:

 

https://locator.itcs.hp.com/

 

 

HP Recommended

imploded

no science no joy.

it's all your guessing game.

 

it can be 3 things.

you refuse to listen to facts.

so guess.

 

gawd help you when your cars alternator goes bad,.

 

you said business

so you try to run a businees with only 1 PC, and no backups.

wow. how's that work.

no plan B?

 

you run mobile business?  (skydiving and word processing in flight?) LOL !

NO warranty answers by me.
HP Recommended
Savvy2

You would lose your bet as I have a multimeter.

I left the new packs charging for hours and it switched off instantly. It does not work, the diagnostic said to replace.

Can someone please recommend somewhere in the UK I can buy a replacement pack?

Sean
HP Recommended

Ive already given you the best information available about where to try to find the replacement battery. They are hard to find and you are not willing to accept a "compatible" and there do not appear to be any genuines for sale in UK.

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