Battery Failed Diagnostic

[NickRWB]

After seeing that my battery was not charging when the computer was plugged in, I ran a diagnostic and received the following error code:

MAGGWM-88995G-MFPX7G-C0AM13

Before purchasing a new battery I wanted to check the meaning of the code.

Edit: I'm also receiving a message stating the AC adapter failed, but no error code. I'm not sure that's correct, however, as the computer is plugged in and seemingly running on the adapter's power.

Nick

[iomare]

Hi Nick,

The failure code is 601 for the battery which means it has lost most or all capacity to hold a charge.

The part number for the battery is 849909-855 

You will have to perform an online search with part number as it is not available in HP parts store.

Example:

https://www.ebay.com/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=849909-855&_sacat=0

https://it.eetgroup.com/i/849909-855-HP-Inc.-Battery-2-Cells-41Wh-5.36Ah

https://www.impactcomputers.com/849909-855.html

On page 31 of service manual you can see the steps to replace battery:

http://h10032.www1.hp.com/ctg/Manual/c05228250

Let me know if you need further help,

David

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[NickRWB]

Thank you for responding so quickly. Can you please let me know if that is the only battery that will work with this laptop? I am having an extremely difficult time finding particular battery through reputable vendors.

[iomare]

Yes, that is the only battery. What country are you in?

David

[NickRWB]

I'm in the U.S. 

[iomare · Accepted solution]

I am actually in Europe where I see some official resellers have the part.

However looking at some American companies I see that this one seems to be good:

https://www.laptopbatteryexpress.com/HP-849909-855-Battery-p/hp-bp02xl-849909-855.htm

Here is an article from PCWorld about batteries where they are mentioned:

https://www.pcworld.com/article/153513/cheap_laptop_batteries.html

Anyway maybe expert @Huffer can add some insight?

Hope it helps,

David

[NickRWB]

Ok, so I've done a little bit more research, and it seems like battery # 849909-850 may also be compatible. Can I search for both 849909-850, and 849909-855? I think I'll find additional results (it appears there are more 850s available).

And I am seeing that the vendor for which you'd provided a link appears to be reputable.

[NickRWB]

So about a day after this post, my battery started re-charging, and also passed the diagnostic. I've already ordered the battery you'd recommended, so I guess I'll keep that handy in the event the battery fails in the future.