Battery Health decreasing rapidly after bios F.13 update

[sarfa]

From the past two months after bios update, battery health decreasing at very fast rate. Tried to install previous bios but system rejects to install old bios. And now my battery health is reduced from 98% to 79% without any heavy use.

Also tried to manually reset battery capacity memory using 'UEFI' tool at boot up as mentioned on HP Official website but no effect. And now battery shuts off randomly when lower than 20% battery.

Also I want to ask what is battery 'Warranty Type- 3' mentioned on HP Support Assistant.

Thank You

[The_Fossette]

@sarfa

I reviewed your post and I understand that the battery health is decreased after the BIOS update.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the steps in the below article and calibrate the battery and perform a battery test and check if it helps.

https://support.hp.com/in-en/document/c04700771

The latest BIOS available for your computer on the HP website is F.11 Rev.A. How did you install the BIOS update?

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[sarfa]

The bios you are talking about is already a year old and on top of that hp recently or silently released bios version F.13 around mid August, which I manually downloaded and installed on my laptop.

I think that bios version was not fully tested or unstable that's why they removed after a week from their website.

Also, after you updated your bios they can't be downgraded.

[The_Fossette]

@sarfa

The BIOS usually will not affect battery performance. However, below are the factors that can contribute to battery performance:

• Battery cells suffer gradual, irreversible capacity loss with each discharge-charge cycle.

• Temperature and discharge loads can impact battery performance and capacity.

• Battery capacity and charge can decrease even when the computer is unplugged from a power source and not in use or turned off. The amount of decrease can vary by computer model. To reduce the charge consumption while the computer is turned off, disconnect any peripherals and disable Wake-On LAN settings in the BIOS.

• During prolonged storage or non-use, the battery charge can decrease below its recommended low-voltage level. Discharging the battery below its recommended low-voltage level may physically damage the battery and result in the battery becoming unusable.

  NOTE: If the battery does not recover after charging for 30 - 60 minutes, the battery has most likely sustained physical damage and must be replaced.

• Leaving the battery at a high level of charge in a high-temperature environment for extended periods can accelerate the loss of performance and capacity.

• The computer generates excess heat during high workload or if it is not properly ventilated. This temporarily impairs the battery charge and discharge rate. The battery function returns to normal when it cools to an acceptable operating temperature.

• To help maintain battery capacity, HP batteries are designed to discharge a small amount once fully charged. This is normal for most notebook batteries. The battery will begin to recharge once the charge has dropped below 95%.

• Using software for graphics processing or high-definition video accelerates the loss of performance and capacity. For example, playing 3D games decreases capacity faster than using word processing applications.

• Your notebook configuration and power settings can impact your battery performance. This includes settings such as:

  • Display brightness

  • Backlit keyboard

  • Display resolution

  • Windows Power Plan

  • Processor speed

  • Type of storage, such as a peripheral storage

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[sarfa]

Thank you for paying attention but no solution as this kind of knowledge I already have.

[The_Fossette]

@sarfa

I recommend you contact support to further diagnose the issue.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!