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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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‎03-04-2019 11:42 PM

HP Recommended
Product: HP NOTEBOOK
Operating System: Microsoft Windows 10 (64-bit)

I am seeing a problem with my battery for last couple of months. The laptop is not getting fully charged and It shuts down on its own sometimes with 30% of battery remaining and without any kind of intimation. it charges averagely 78-80% everyday no matter how much time it is plugged in. It just stops charging after around 80% everytime. Another thing is the brightness of the screen fluctuates sometimes while charging. My laptop is not even 2 years old. Does anyone know what to do now. It will be reeally helpful. 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-05-2019 02:19 AM

HP Recommended

Be aware that notebook batteries are only warranted for one year.  

 

Most people get two years plus service life from a battery, but not everyone manages to get that. 

 

I suggest reading the article at the link below and invoking the battery report to see the current status of your battery and its charging history since new.

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Is-your-notebook-plugged-in-and-not-charging/...

Your description of the issue sounds like you need to replace the battery with a new one. The battery report will enable us to see just how close to non-serviceable condition the main battery is. 

 

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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1 REPLY 1

‎03-05-2019 02:19 AM

HP Recommended

Be aware that notebook batteries are only warranted for one year.  

 

Most people get two years plus service life from a battery, but not everyone manages to get that. 

 

I suggest reading the article at the link below and invoking the battery report to see the current status of your battery and its charging history since new.

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Is-your-notebook-plugged-in-and-not-charging/...

Your description of the issue sounds like you need to replace the battery with a new one. The battery report will enable us to see just how close to non-serviceable condition the main battery is. 

 

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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