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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Accepted Solutions
HP Recommended
Be aware that notebook batteries are only warranted for one year.
Most people get two years plus service life from a battery, but not everyone manages to get that.
I suggest reading the article at the link below and invoking the battery report to see the current status of your battery and its charging history since new.
Your description of the issue sounds like you need to replace the battery with a new one. The battery report will enable us to see just how close to non-serviceable condition the main battery is.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
HP Recommended
Be aware that notebook batteries are only warranted for one year.
Most people get two years plus service life from a battery, but not everyone manages to get that.
I suggest reading the article at the link below and invoking the battery report to see the current status of your battery and its charging history since new.
Your description of the issue sounds like you need to replace the battery with a new one. The battery report will enable us to see just how close to non-serviceable condition the main battery is.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
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