Battery Issues

[Toss29]

I received a popup on my laptop regarding potential battery issues due to wear or cold temperatures. I was also facing frequent issues with battery, so i checked my battery report. It shows 

FULL CHARGE CAPACITY

13,051 mWh

, while 

DESIGN CAPACITY

52,552 mWh

So, it is very low. Is this due to cold weather or do i need to replace my battery? 

[Pallipurath]

HI @Toss29,

Welcome to the HP Support Community.

Thank you for posting your query.

It seems that your battery's full charge capacity is significantly below its design capacity. A full charge capacity of 13,051 mWh compared to a design capacity of 52,552 mWh indicates a substantial decrease in battery health.

Calibrate the Battery:

•  Occasionally, recalibrating the battery can help improve the accuracy of the charge capacities reported. How to calibrate the battery manually.

Temperature Control: 

• Ensure your laptop is used and stored within recommended temperature ranges to avoid unnecessary stress on the battery.

Battery Replacement: 

• Given the significant reduction in capacity, it may be prudent to consider replacing the battery to ensure optimal performance. 
• A battery functioning at only about 25% of its design capacity will likely not suffice for extended use anymore.

Check HP Diagnostics

• Shutdown the device.
• Restart the device, immediately press on power button once and keeping tapping on F2
• Click on component test
• Click on Power or battery and run the Test.

Take care and have an amazing day!

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Regards

Pallipurath.