Battery Not charging after 83%

[AakashBhadana]

I own a HP Pavilion x360, its only 7 month old but  from sometime i am noticing that it is not chargin after 83%.

It Says Not Charging after 83%. Is it because i upgraded my BIOS?? Help!!

[Barachiel]

@AakashBhadana

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

Below I've listed a series of steps that should help your cause: 

• Video about improving your notebook battery performance 

• How long does a notebook battery last? 

• Adjusting notebook battery power plans 

• Factors that contribute to loss of notebook battery capacity 

• Recommended notebook battery care practices 

• Original battery charges slowly, replacement battery charges normally 

• Special recommendations for embedded (not customer replaceable) notebook batteries 

• Tips for conserving notebook battery power 
   

For more details, Click here​​​​​​ 

Let me know how that pans out,

I hope you have a good day ahead,

And Feel free to ask any other queries as  well,

Considering, this forum has some of the best people in the world available and ready to help. 🙂

[AakashBhadana]

I can't see how the topics that you have provided are relevant to my problem.

[Barachiel]

@AakashBhadana

Thank you for responding,

It's great to have you back 😉

The topics listed will help in improving the battery's performance, However you may re-start the notebook, keep tapping F2, and run a test with the battery to check if it is good. 🙂

Keep me posted. 🙂

[AakashBhadana]

Thank you sir but the battery is in good condition, the problem is that I can't charge it to 100%

I also deployed batter check from HP Diagnostics tools at boot time and it showed good health.

I think some kind of program is preventing it from charging above 83

[Barachiel]

@AakashBhadana

Thank you for replying with this detailed response 😉 

I appreciate your time and efforts,

Follow this link and try calibrating the battery, Once done, Try to charge it and check if it works. 🙂

Keep me posted. 🙂

[AakashBhadana]

Sir, I went through the link you provided and ran HP Diagnostic tool at the boot time. On running battery check i received following results. Please note that it gave an error (Blown fuse 42) when i ran it for the first time with Charger connected.

But then i unpluged chrager and ran it again and the test was successfull this time. What does this indicate ??

[sandytechy20]

@AakashBhadana

I see that you were interacting with @Barachiel. I'd like to help.

I am sending you two private messages. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely,

Cheers.

[procrast]

Hi,

I am having the same issue as AakashBhadana

Kindly guide me.

Thank you.

[Jeet_singh]

@procrast,

Thank you for posting your query on HP Community,

Please share the product number of your notebook to assist you better?

Let's try re-installing the Microsoft ACPI-Compliant Control Method Battery 

1) In the search box, type and open “Device Manager”. 
2) Expand “Batteries”. 
3) Right click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there. 
4) Click on “Uninstall”. 
5) At the prompt put a check in the box to remove the current driver 
6) Shutdown the computer. 
7) Remove the battery for minute and then put it back in. 
8) When the computer comes back up it should automatically find the driver. 
9) Go to Device Manager. 
10) Expand Batteries. 
11) Right click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there. 
12) Click "Search automatically for updated driver software". Do the same thing with Microsoft ACPI-Compliant Embedded Controller. 

Also, try updating the computer - 

Step 1 Windows Updates - 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

Step 2 HP Support Assistant Updates - 

1) In the search box, type and open HP Support Assistant. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

This document has the most relevant troubleshooting if your battery appears to be not charging. 

Battery Does not Power Notebook or Hold a Charge 

If the issue persists, Let's Run a battery test using F2 (during restart), if the test failed: 

Check with an alternate battery. 

HP Notebook PCs - Using and Testing the AC Power Adapter

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!