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hi,i changed my laptop battery (hp x360 13 ac 033 dx) and when i plug in it isn't being charged. when i do the battery check it gives me this: Primary Battery Unknown (93).
I did the update of drivers,update of Bios and everything else i found in internet but nothing.
Welcome to the HP Support Community.
As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.
Have a great day!
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