Battery Replacement HP PAVILION X360 CONVERTIBLE 14M-BA114DX

[thehunter00]

My battery has gone bad after 1 year and it was barely out of warranty so HP sold me a new battery with a Youtube video on how to replace.  After watching the video and many others, it did not show how to replace my battery.  I called them back and they wanted me to pay for further instructions.  Anyone know how to replace my battery.  The entire back is one piece that continues to the front side.  Even after I removed the 5 screws that were holding the back in place.  It is just one large piece of plastic.  You can almost take off the keyboard but that gets stuck on the back edge so you can't completely remove that either without breaking something. !!!

[Jeet_singh · Accepted solution]

@thehunter00,

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post that you need need information and assistance in replacing the battery on your HP notebook. Don't worry we'll work together to help you find a solution.

To provide you with an accurate solution, I'll need a few more details:

Have you purchased this part from HP or from retail store?

In the meantime, let's try these steps: 

Before removing the battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is oƫ or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by ƭrst unplugging the power cord from the AC outlet, and

then unplugging the AC adapter from the computer.

4. Remove the keyboard/top cover (see Keyboard/top cover on page 33).

Remove the battery:

1. Release the ZIF connector (1) to which the audio jack board cable is connected, and then disconnect

the audio jack board cable from the system board.

2. Detach the audio jack board cable (2) from the battery. (The audio jack board cable is attached to

the battery with double-sided adhesive.)

3. Remove the seven Phillips PM2.0×4.0 screws (3) that secure the battery to the computer.

4. Remove the battery (4).

For detailed instructions, please go through the Maintenance and Service guide - Chapter 5. Removal and replacement procedures - Page number 41.

I hope this helps. Let me know if you need any further assistance. I'll be more than happy to help you.

Good luck and keep me posted about the developments. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue and give the post a Kudos for my efforts to help. Thank you and have a great week ahead. 🙂

[thehunter00]

I bought the battery directly from HP.  I will try your suggestion, I found a new video that may have shown me how to get to the battery.  Your directions fit in line with the video.  I will let you know how it goes. Thanks. 

[Jeet_singh]

@thehunter00,

Thank you for replying,
Please take your time and get back to me with the results,
 
I'll be awaiting your response and would be glad to help.
 
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
 
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment. 

Regards,

[thehunter00]

I replaced the battery last night.  I obviously needed to charge it, but didn't have a chance to check and make sure I plugged everything back together correctly.  Fingers crossed.  Thanks for your help. 

[The_Fossette]

@thehunter00,

I am responding on behalf of @Jeet_singh as he is out for the day. It is great to have you back and your patience is greatly appreciated.

If any other questions arise, please feel free to write back to me.

Good day! Take care 🙂

Cheers!