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‎11-04-2017 06:55 AM

HP Recommended
Product: HP Envy 4t-1100

I have an HP Envy Touchsmart Sleekbook 4, Serial No. CND 24500XG. I did a battery check and was advised "The battery is reporting a failure and needs to be replaced as sooon as possible. REOOW. Click here to purchase a new battery." When I clicked on the tab the screen said sight not found. How do I purchases a replacement battery as the local Best Buy does not carry it. James E.. LeBlanc - Rick_LeBlanc@yahoo.com.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-04-2017 07:15 AM

HP Recommended

Part you need:

 

(15) Battery: 4-cell, 52 WHr 3.55AH Li-ion battery 681949-001

 

Its an internal battery so you need the manual:

 

Manual

 

See p. 43 for "how to". 

 

This is a 3rd party "compatible" battery and would be OK. 

 

https://www.amazon.com/BattpitTM-Notebook-Battery-Replacement-681949-001/dp/B075F9ZZ94/ref=sr_1_1?ie...

 

Genuine HP:

 

https://www.ebay.com/itm/Genuine-681879-541-681949-001-EL04XL-battery-For-HP-Envy-TouchSmart-4-1000-...

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

 

 

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎11-04-2017 07:15 AM

HP Recommended

Part you need:

 

(15) Battery: 4-cell, 52 WHr 3.55AH Li-ion battery 681949-001

 

Its an internal battery so you need the manual:

 

Manual

 

See p. 43 for "how to". 

 

This is a 3rd party "compatible" battery and would be OK. 

 

https://www.amazon.com/BattpitTM-Notebook-Battery-Replacement-681949-001/dp/B075F9ZZ94/ref=sr_1_1?ie...

 

Genuine HP:

 

https://www.ebay.com/itm/Genuine-681879-541-681949-001-EL04XL-battery-For-HP-Envy-TouchSmart-4-1000-...

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

 

 

Was this reply helpful? Yes No

‎11-04-2017 07:28 AM

HP Recommended

Thank you Expert Huffer for the prompt reply.  Have a great weekend.

Was this reply helpful? Yes No
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