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HP Recommended
HP ENVY - 17-u275cl
Microsoft Windows 10 (64-bit)

Hello, my Envy battery has been in poor condition for a long time with respect to holding a charge. However today has fully died I believe as if I unplug my AC charge it immediately powers off. I was looking online for a replacement battery and they seem to be very hard to come by. I found this battery on uspartsonsale.com which looks like it should work with my specific envy based on looking at the manual. This is the link to the battery website where the battery is shown  https://www.uspartsonsale.com/hp-laptop-batteries-c-58_14/original-5150mah-616wh-3cell-battery-hp-en...   . If this battery works that is great but I am also worried about the safety of this online website. If anyone knows whether they are a legit seller please let me know and if this new battery would work for me.

 

Thank you very much for your time.

5 REPLIES 5
HP Recommended

3-cell, 61 Wh Li-ion

 

Your Service Manual 

 

3-cell, 61-WHr, 5.36-WHr, Li-ion 849315-856

 

Pages 24-26 of the Manual show how to replace the battery. 

 

This one is OK:

 

https://www.amazon.com/SG03XL-849315-850-849049-421-849314-856-HSTNN-LB7F/dp/B07J2Z52PP/ref=sr_1_1_s...

 

I also have never heard of that site you linked. Maybe consider this:

 

https://www.scamadviser.com/check-website/uspartsonsale.com

 

Post back with any more questions and please accept as solution if this is the info you needed. 

HP Recommended

I did try that website and there was only one review. The one review was a negative one but I know that could very easily be an unhappy customer. Is the lack of reviews a sign of a not very trustworthy site as well?

HP Recommended

hard to say...I would avoid it personally.

HP Recommended

Hey, did you buy the charger from that website? I’m searching for a replacement hp charger for my specter x360 from 2015 and saw it on that same website. I wanted to make sure it was a legit website. 

HP Recommended

hi bro, my question is whether your battery expire within warranty .after how much time you bought product it expired.and also why is every hp customer have battery issues man.

too many questions but i would be waiting for your answer,thank you

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