Battery Replacement

[panos171717]

Hello! My battery died a few days ago (the battery test says it's failed, I get battery 601 alert on startup, when I turn on laptop the battery is on 0% and won't charge..). So I suppose there's nothing else I can do than replacing it. I'm still using the laptop having it plugged in while working since it turns off immediately, I haven't tried to remove the battery. I wanted to ask if there's a specific battery I should get, since the search results while trying to find the right battery for my laptop were rather poor. Thanks for any help.  Could you provide me the correct battery code?

[ub6424]

Hello @panos171717 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your current system configuration before we focus on the battery (replacement)

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Please report your results

[panos171717]

Microsoft  Windows 10 Home

10.0.19044 Build 19044

HP Laptop 15-da0xxx

5EQ47EA#AB7

Intel(R) COre(TM) i7-7500U CPU @ 2.70GHz, 2901 Mhz, 2 Core(s), 4 Logical Processor(s)

Insyde F.36, 2/3/2021

The baterry's reports are attached below.

Thank y0ou very much

[ub6424]

Hello @panos171717 

Thanks for reporting.

(1) Click <Show advanced information>

(2) Send screenshot of advanced information

Kind regards

[panos171717]

[ub6424]

Hello @panos171717 

Thanks for reporting.

(1) Analysis

Full Charge Capacity: 3 WHr (6%)
Remaining Capacity: 2 WHr

The battery already has a few charging cycles, but it has lost a lot of capacity overall, so it needs to be replaced.

(2) In which country do you live ? It is about an order possibility.

Kind regards

[panos171717]

I live in Greece. Do you have a product code for the battery?

[ub6424 · Accepted solution]

Hello @panos171717 

(1) Battery

HP spare part number: L11119-855

Assembly-battery 3C 41W 3.6A LI HT030

(2) Where to buy ?

HP Partsurfer:

https://partsurfer.hp.com/partsurfer?searchtext=L11119-855

or 

Search on aftermarket ( ebay, aliexpress, amazon,  ... ) and catch genuine or compatible part.

Please pay attention to HP spare part number and specification.

(3) How to replace battery ?

Download --->>> Maintenance and Service Guide

Page 41 Component replacement procedures

Kind regards

[panos171717]

Thank you very much for your information.

Kind Regards,

Panagiotis

[ub6424]

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@panos171717 wrote:

Thank you very much for your information.

Kind Regards,

Panagiotis

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You're welcome !

Good luck