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‎01-16-2020 12:55 AM

HP Recommended
Product: ProBook 430 G2

www.hp.com/go/csr

Please help me, what this id mean. Thank you, for your help.

 

FAILURE ID: 9LJC70-000A0G-XD7WLJ-C0DJ03

PRODUCT ID: K9K07EA#AKC

1 REPLY 1

‎01-16-2020 04:36 AM

HP Recommended

Hi

The battery needs attention, 03 at the end of an error code usually means failure and requires replacement.

 

http://partsurfer.hp.com/Search.aspx?searchText=K9K07EA

 

745662-001 Battery (Primary) - 4-cell lithium-ion (Li-Ion), 3.0Ah, 40Wh (RA04040XL-CL)

 

https://duckduckgo.com/?q=hp+745662-001&t=brave&ia=shopping

 

https://www.hplaptopbattery.us/745662-001-battery-hp.htm

 

 

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