Battery Warranty check

[Peter117]

What does Warranty Type: 3 mean.

[Jeet_singh]

@Peter117,

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you need information regarding the battery on your HP Pavilion notebook. Don't worry I'll be glad to help you with this.

As I see you have run a test on the battery and it shows failure code, which clearly indicates that the battery on the notebook has gone bad and needs a replacement. 

More over, you would like to know what does Warranty Type 3 mean,  this would relate to HP's Internal use. I would personally suggest you give us some more time so that I can research on this and get back to you with more details. 

You could replace the part using the HP Parts surfer for a nominal fee, if you wish to replace the part on your own: Click here otherwise simply Contact HP for setting up a repair service via phone support. 

HP Technical Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get the phone number.' A case number and phone number will now populate for you.

If you have any troubles, let me know and I will do my best to help!

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

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mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,