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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Battery bulge - temporary memory power needed

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12-05-2020 02:38 PM
Gonna need a bit of creativity here. So, my battery ate dirt, bulged so bad it twisted the laptop chassis and it wouldn't sit flat. Had to pull it. It's not considered "removable", so disassembly was required. I've been running directly from the charger for a bit. It works okay. But, whenever I do have to unplug so the laptop can travel, I lose time settings, BIOS settings, and who knows what else, just because the memory isn't getting the tiny bit of power it needs to keep them. It is annoying. As a college student (not the 20-something-living-off-parents-kind), my funds are limited. So, I'd like to use the resources I have to provide power to my laptop while it travels between AC outlets I have multiple power banks, still have the original battery (wanted to see if it would pop-no dice), access to tools and some parts, general technical ability, and a solid understanding of what I'm capable of where electronics are concerned (probably not nearly as much as most STEM majors, but enough. anything short of nano-soldering, I think). Anyway, I want to provide my machine with "emergency power" so to speak. Life support systems only, if you follow my drift. Is this possible in any way? Use a 12000mAh power bank to supply power strictly to the memory, perhaps even be able to use the connection from the original battery?
Anyway, I figured it doesn't hurt to ask. Someone out there might love a good puzzle. Let me know if you have any ideas. Thanks.
12-08-2020 07:53 AM
Hi@Aguamandan, Welcome to the HP Support Community!I'd be happy to assist you with the replacement battery.
You may order the replacement parts on the HP Parts Store, use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.
Alternatively, I suggest you talk to HP support and discuss your options, follow the below steps to get started:
1) Click on this link.
2) Click on Sign-in or select the product using the below step:
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Click on "Show Options". Fill the web-form, to populate a case number and phone number for yourself!
Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, here's how private messages work: Click here for details.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Link:Swelling or Deformation of Notebook Battery
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!