Battery calibration required every 1 to 2 months

[MrRed1234]

I have been using my device for a year now, and approximately every 2 months my laptop requires battery calibration. Is it normal to calibrate a battery every 2 months or there is something I should be concerned about? Is it possible to fix this problem permanently.  

[ub6424]

Hello @MrRed1234 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration before we look at the battery ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Please report your results

[MrRed1234]

Hello , here are my results

[ub6424]

Hello @MrRed1234 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Download and install BIOS Update

HP Firmware Pack (Intel Processors)

F.57 Rev.A

79.9 MB

Oct 3, 2022

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(3) Reboot

(4) Let BIOS be installed until it's completely done !

(5) Download and install / update

Intel Management Engine Interface (MEI) Driver

2120.100.0.1085 Rev.A

20.6 MB

May 30, 2022

Download

(6) Restart Windows

(7) Follow next post

[ub6424]

Hello @MrRed1234 

Please < calibrate > your battery ...

(1) Open windows <device manager> and uninstall "Microsoft ACPI-Compliant Control Method Battery" 

- Right click on "Microsoft ACPI-Compliant Control Method Battery"

- Click "Uninstall device"

- Confirm your choice if you see a popup notification

(2) Shutdown notebook

(3) Disconnect charger

(4) Press and hold <power> button for 30 seconds

(5) Connect charger and wait until battery is fully charged 

( check LED indicator )

(6) Start notebook and log in to windows and wait a few minutes

(7) Reboot notebook

(8) Please report back

[MrRed1234]

Usually when my hp support assistant says to calibrate my battery, it shows a message like "battery calibration needed" and  every time I calibrate my battery(according to this video : https://www.youtube.com/watch?v=wgsLomzvr5E ) , the problem fixes and the error message is gone, but comes back within few months.

I did the same this time. However, since it has just been a while I bought this notebook, I quite didn't feel like updating my bios. Moreover, my final examination will start soon and I didn't want to take any risk since all of my work is saved in my notebook  and also I didn't change or upgrade any of my hardware components which made it irrelevant  to update it now.

However, I followed the second message , calibrated the battery, uninstalled the "Microsoft ACPI-Compliant Control Method Battery"  and rebooted back. My problem was fixed, as it would before when I would just calibrate the battery when ever the  "battery calibration needed" message would show up. So, until the message "battery calibration needed" comes back in my hp support assistant , I quite can't tell if my problem was entirely fixed .  

[ub6424]

Hello @MrRed1234 

Thanks for reporting.

(1) Download and install

HP Support Assistant (Microsoft Apps Store)

or

HP Support Assistant 9.19.52.0

(2) Start <HP Support Assistant>

- Run <Battery Check>

- Click on <Show advanced information>

--->>> Send screenshot

(3) Please report your results

[MrRed1234]

[ub6424]

Hello @MrRed1234 

Please send battery report again.

( if serial number and CT Number are displayed, please blur )

[MrRed1234]