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‎11-04-2023 02:33 PM

HP Recommended
Product: HP Spectre x360 - 15-bl012dx
Operating System: Microsoft Windows 11

Firstly I want to note that I had left this laptop unpowered for somewhere around 3 months prior, and previously have had a similar recurring problem in the past, which I was able to amend by power resetting. 

Upon running both the power source test & battery test, I get the error "battery check: primary-replace(40)" Earlier, the battery was unable to hold a charge, however now it seems to be very slowly charging.

I'm guessing this error means to replace the battery, however I want to see if there is any info on fixes I could preform.

I have done multiple power resets, updated Windows, reinstalled battery drivers, previously replaced the battery, and bought a new Type-C charger, which is working without issue.

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