Battery dead after attempting to reinstall charger

[AES22]

I had issues with laptop being plugged in but not charging when laptop was open, would only charge when closed.  I followed recommendations on a thread to uninstall charger devices, turn off laptop and remove battery.  I realized I don’t have removable battery so I turned back on.  Another HP thread advised  when battery gets to 15% power, turn off for 30 min then back on to reinstall chargers.  I let battery run down, got distracted and in a very short period of time, the battery completely died.  Now, I have a computer with uninstalled charger that won’t charge the device (open or closed), now dead and no way to turn back on and install chargers.  What should I do? 

[KrazyToad]

@AES22

Welcome to HP Community

I have gone through your Post and would like to help

This seems to be an issue with the AC Adapter not giving out the correct power required to charge the battery.

By any chance have you tried with a different AC Adapter?

I suggest you contact HP Support in your Region for Service Options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you

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