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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Battery discharges even when switched off

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12-07-2020 02:42 AM
My new HP Pavilion 360 convertible has a issue with Battery. The battery discharges quite rapidly even when the device is switched off.
12-10-2020 03:49 PM
I reviewed your post and I understand that the battery drains even when the computer is turned off.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you update the BIOS from the below link and check if it helps.
https://support.hp.com/in-en/drivers
If you continue facing the issue, follow the steps in the below article and run a test on the battery.
https://support.hp.com/in-en/document/c04700771
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
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The_Fossette
I am an HP Employee