Battery discharges even when switched off

[vivpan]

My new HP Pavilion 360 convertible has a issue with Battery. The battery discharges quite rapidly even when the device is switched off.

[The_Fossette]

@vivpan

I reviewed your post and I understand that the battery drains even when the computer is turned off.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you update the BIOS from the below link and check if it helps.

https://support.hp.com/in-en/drivers

If you continue facing the issue, follow the steps in the below article and run a test on the battery.

https://support.hp.com/in-en/document/c04700771

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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