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Battery doesn't charge to 100%

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Pavilion 15 au112ur
Microsoft Windows 10 (64-bit)

My battery cannot charge more than 83%. It shows that plugged and charging but doesn't grow. I read about saving battary systems inside bios, but I am not sure that Hp has this. So is it normal or not? How can I change max charge?

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Might be completely normal.


See the following:


Things that are the Battery


Information / Tests


Accepted Solution - Battery won't Charge or Battery won't Hold a Charge


The solution includes a link to an article that explains Smart Battery Technology:  Battery use and care, how batteries perform over time, and expected battery life.


Battery having trouble?

The battery might be OK and just need calibration (balance / set).


The steps to check / calibrate / replace the battery are included in this document:

HP Notebook PCs - HP Battery Alert Appears Before Windows Starts


Calibrate the Battery -- Link for Windows 10:

Testing and Calibrating the Battery (Windows 10)

Document includes information and link for using HP PC Hardware Diagnostics (UEFI) and / or using the HP Support Assistant to test the battery.


Tips for extending / improving battery service

Microsoft - Battery saving tips



Purchase Options


  1. Ifyou determine that you need to purchase a battery or AC adapter for your computer, you may find the part(s) in HP PartSurfer. 
  2. If / When you know the battery type / part number, check for the battery at the Parts Store


Open PartSurfer

  • Select your Country
  • Enter your device Product Number, Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase


Parts marked as available for purchase might be available from:  HP Parts Store


Use your search engine to find the part at your favorite online store.


Documents and Reference


This document is for HP notebook PCs that have a removable battery.

HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge


If the adapter fails it will not power the notebook.

HP Notebook PCs - Using and Testing the AC Power Adapter


Recalls and Advisories


The battery might be on a Recall List:




Click Thumbs Up on a post to say Thank You!


Answered? Click post "Accept as Solution" to help others find it.








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Sir may i know that if your problem solved. I also got same problem my battery doesnt charge after 73%. It moves between charging and not charging from this point. Please help me to resolve it

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I recently came across this quite by accident, I had an HP Elite Pad 900 G1 that said 100 % battery charged , yet it would shut off every time you unplugged it, I had it in my docking station, and held  down  the power button and pressed the reset button  at the same time , it started charging !!!!! Good new for all who have this problem !!!!!  I have another 3 of them with the same problem and my friend has 24 of them, I will let you all know later if this actually works, or I just was lucky enough to come across one that had a good battery. I tried it on one of my other units and it started charging too.... but I did not leave it in the docking station long enough to confirm this.. Russ Campbell


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Hy! Did you got the solution? I have Exactly the same issue. my Hp pavilion also reaches upto max 73%.

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