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‎08-19-2022 04:03 AM - last edited on ‎08-19-2022 06:27 AM by

HP Recommended
Product: HP Pavilion Aero 13.3 inch Laptop PC 13-be0000 (3B3W3AV)
Operating System: Microsoft Windows 10 (64-bit)

No body is helping me,can anyone suggest how to raise this at top level management

Category:
1 REPLY 1

‎08-19-2022 06:42 AM

HP Recommended

Hello @prat251 

Sorry to hear that you are having problems ... I would like to help you.

I want the check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

- copy/paste to following key/values pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

BIOS Version/Date


(2) Please report your results

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