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‎12-23-2020 10:53 AM

HP Recommended
Product: Hp pavilion x360 14-dh1026TX
Operating System: Microsoft Windows 10 (64-bit)

I have hp pavilion x360 notebook and it, s 1.5 years old. Recently my notebook, s battery is facing a drainage issue sometimes like my battery suddenly drops from 45-50℅ to 0% but it is not always the case and sometimes it is working perfect. 

When I performed battery performance test it showed fine. Please guide me about the problem concerned. 

3 REPLIES 3

‎12-23-2020 01:42 PM

HP Recommended

Run the battery test again and post a screenshot of the advanced results. The simple pass/fail can overlook a lot of important info in the advanced test results. 

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‎12-23-2020 08:33 PM

HP Recommended

How to perform advanced battery test? 

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‎12-24-2020 04:50 AM

HP Recommended

https://support.hp.com/us-en/document/c04700771

 

HP Support Assistant. When you get to results page click the link for show advanced information

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