• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-13-2019 02:00 AM - edited ‎04-13-2019 02:03 AM

HP Recommended
Product: pavilion dv6 7055er
Operating System: Microsoft Windows 7 (64-bit)

Primary (internal) battery error "601"

Battery diagnostics (UEFI) fails:0LS94X-61F9K7-QFPK0J-C0AD03

What's the meaning of that?

How to solve the problem?

Please help.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-13-2019 02:56 AM

HP Recommended

Hi,

It means the battery is failing and needs to be replaced. On page 46 of the service manual, you can see the two compatible batteries and part number. 

http://h10032.www1.hp.com/ctg/Manual/c03582006

 

You can try searching online with the part number in your country and you should be able to find a compatible battery.

Example:

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313.TR4.TRC1.A0.H0.X671731-001.TRS...

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎04-13-2019 02:56 AM

HP Recommended

Hi,

It means the battery is failing and needs to be replaced. On page 46 of the service manual, you can see the two compatible batteries and part number. 

http://h10032.www1.hp.com/ctg/Manual/c03582006

 

You can try searching online with the part number in your country and you should be able to find a compatible battery.

Example:

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313.TR4.TRC1.A0.H0.X671731-001.TRS...

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.