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‎09-28-2021 03:41 PM

HP Recommended
Product: Envy touch pad 15 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

A self test of my battery says blown fuse; Can this be replaced or do I need to replace the Battery?

Category:
1 REPLY 1

‎10-01-2021 11:09 AM

HP Recommended

@Albridgeman

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I understand that you are experiencing an issue with the battery, to provide an accurate resolution, I need a few more details:

  • Could you please share the screenshot of the failure ID in order to decode it? 

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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