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‎12-02-2018 04:20 AM

HP Recommended
Product: HP au118tx battery bp02xl
Operating System: Microsoft Windows 10 (64-bit)

I purchased a new battery for my laptop au118tx I performed a battery check on HP support assistant there it is showing battery cycle count is 1/1000 battery full charge capacity is 4600mah 86% is this normal or should I return it.

5 people had the same question
1 REPLY 1

‎12-02-2018 04:42 AM - edited ‎12-02-2018 04:43 AM

HP Recommended

Welcome to the HP Support Community @Akshaypatel

 

You do have a few things to try first:

 

You have an " ADVISORY "

 

https://support.hp.com/us-en/product/hp-pavilion-15-au000-notebook-pc-series/10862158/model/13152620...

 

Adds support for Battery Care Function and adds support for Battery Health Management.

 

 

Reboot then install:

 

 

HP Notebook System BIOS Update (Intel Processors)

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-15-au000-notebook-pc-series/1...

 

FIX.PNG

 

REO

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