-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: Battery goes down while plugged

Create an account on the HP Community to personalize your profile and ask a question
07-15-2022 12:19 PM
While im playing forza horizon 5 or any games that want good gpu my battery goes about 80 percent in 2 hours while pluged i dont know why i tried to plug different places even a different house but its all times the same
Specs are 3070 maxq
10870h
16gb ram
Hp's 200w adapter
07-16-2022 10:06 AM
From an off state with the power adapter plugged in, press the power button and then start tapping the Esc key.
In the menu that appears, choose F2, HP PC Hardware Diagnostics UEFI.
Go to component tests.
I suggest that you run the HP Battery test and also test the power adapter.
I do not understand "my battery goes about 80 percent in 2 hours".
Unfortunately, in English, that is not clear enough stated to understand. I gather that English is not your native tongue.
Do you mean to say that the battery does not charge while the notebook is plugged in and you are playing a game?
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
07-16-2022 10:43 AM
I mean i start at 100 percent and it goes down like 10 percent every hour when playing at high gpu usage.
But if i stop playing it recharges
It does not happen in every game , Just in high gpu usage games
Also it did pass the ac adapter test
07-19-2022 04:27 PM
That sounds pretty normal if you are using the discrete graphics and playing a graphics intensive game.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"