Battery is not charging even after plugged in

[Ritesh14]

I have plugged in my charger to the laptop, but my laptop is not charging, it's discharging also I have done component test for battery and AC adapter it says calibrate(20) for battery and OK for AC adapter

after few minutes

[KrazyToad]

@Ritesh14

Let's reinstall the Microsoft ACPI Compliant Control Method Battery

Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get re-installed automatically when you restart the Notebook again
Step 05. Please Shutdown the Notebook
Step 06. Please remove the Battery and unplug the Power Adapter
Step 07. Press and Hold the Power Button for full 1 Minute
Step 08. Go ahead and put back the Battery and connect the Power Adapter

Also update the BIOS from this Link: https://support.hp.com/in-en/drivers

You can refer to this Link: https://support.hp.com/ph-en/document/c04700771 for help in calibrating the Battery

Keep me posted 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[Ritesh14]

Battery is not removable

[KrazyToad]

@Ritesh14

If the Battery is not removable you can skip that step and go to the next step of updating the BIOS.

Also run the Battery Test to confirm the Hardware Functionality