Battery is not working.

[tusharRawat]

The battery is not charging (0%). And the moment I remove the adaptor, the laptop gets off unexpectedly.

When I start the laptop again screen shows the below message :

HP Battery Alert

The system has detected the storage capacity of the battery stated below to be very low.

For optimal performance, this battery may need to be replaced.

Primary (internal) Battery (601)

ENTER - Continue Startup

For more information, please visit: www.hp.com\go\techcenter\startup

How can get a new battery right now?

laptop model : pavilion bf125-tx

[Lil_Boy_Blue]

Hi

Is is one of these?   --  2SL88PA   --  HP Pavilion - 14-bf125tx

http://partsurfer.hp.com/Search.aspx?searchText=2SL88PA

920070-855 Assembly-battery 3C 41Whr 3.6Ah LI TF

https://support.hp.com/gb-en/product/hp-pavilion-14-bf100-laptop-pc/16842295/model/18161570/manuals

http://h10032.www1.hp.com/ctg/Manual/c05527168      Page  29

Then use the HP part number and search for reputable suppliers.

https://www.hplaptopbattery.co.uk/hp-920070-855-battery-139692.htm

OF COURSE IT MAY ALSO BE A FAULTY CHARGER

PLEASE POST ANY RESULTS.
Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?

HP PC Hardware Diagnostics is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:-
https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html

[tusharRawat]

Hardware Diagnostic Test Results.

I think both the battery and AC Adaptor is not working.

[tusharRawat]

The website link you provided for buying a new battery, they are not delivering the product in India .

[Lil_Boy_Blue]

Please..

I did not supply any suggestion about exactly where you should buy a battery.

"Then use the HP part number and search for reputable suppliers."