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‎04-22-2022 10:51 AM

HP Recommended
Product: Pavilion 15-cs1024nl
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone, I replaced battery  with a non-hp unit.

Now when I power on my device the following message appears.

Anyone know how fix this issue?

Thank you all so much.

batteria.jpeg

Category:
2 people had the same question
1 REPLY 1

‎04-22-2022 11:57 AM

HP Recommended

Unfortunately, the only option is to use a battery that has the identifier built in.

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014
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