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‎08-21-2020 09:32 AM

HP Recommended
Product: Spectre 360
Operating System: Microsoft Windows 10 (64-bit)

The light on the power point keeps blinking and the battery is not charging even after few hours plugged in. 

The light continue to blink even when the adapter is not plugged in.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-24-2020 08:38 AM - edited ‎08-24-2020 08:39 AM

HP Recommended

@nongmnk

 

I reviewed your post and I understand that the charger led is blinking even when the charger is not connected.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

Is the computer booting to Windows?

 

Meanwhile, I recommend you update the BIOS from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

If you continue facing the issue, then run a test on the battery following the steps in the below article.

 

https://support.hp.com/in-en/document/c04700771

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-24-2020 08:38 AM - edited ‎08-24-2020 08:39 AM

HP Recommended

@nongmnk

 

I reviewed your post and I understand that the charger led is blinking even when the charger is not connected.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

Is the computer booting to Windows?

 

Meanwhile, I recommend you update the BIOS from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

If you continue facing the issue, then run a test on the battery following the steps in the below article.

 

https://support.hp.com/in-en/document/c04700771

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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