• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-15-2024 08:44 AM - last edited on ‎10-18-2024 05:40 AM by Retired

HP Recommended
Product: HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B3AV)

The battery show right now error:93QFLM-B8QC91-MFPX01-CA3B03

And I was wondering if it would require replacement or what and it show warranty type:3

And product id : 600N8EA#ABV

20241015_174304.jpg

Category:
1 REPLY 1

‎10-15-2024 09:22 AM

HP Recommended

Hi @Abd29 

the part number of the battery is as follows, use an internet search engine to find a seller

 

Battery (3 cell, 52 Whr) L48495-005

 

It is damaged, the fuse is damaged, the total charge capacity is below 25% (15%), or the device shuts down as soon as the battery is used.

 

These 3 years have nothing to do with the warranty, a battery can not have more warranty than the one that has the same laptop or 1 year.

 

 

 

 

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.