Battery issue

[Shammi_2006]

Battery is swollen. Perhaps replacement required 

[Hawks_Eye]

Hi @Shammi_2006 

Thanks for flagging that—seeing a swollen battery is definitely concerning, and I’m really sorry you’re dealing with it.

If your HP notebook battery is swollen, it is recommended to stop using the notebook to prevent potential damage to the hardware. Swollen batteries may affect components such as the touchpad, keyboard, and chassis, but they do not present a safety issue. Battery swelling is a result of the generation of gases during the normal degradation process of the battery cell over time.

⚠️ First Things First: Safety

• Stop using the laptop immediately if the battery is visibly swollen.
• Avoid charging it or pressing on the affected area.
• Place the laptop on a hard, flat surface away from flammable materials

I'm sending you a private message to guide you on the next steps.

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

Take care and have a great day!

Regards,

Hawks_Eye