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- Battery issues after update of KB5027303

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07-26-2023 01:40 PM
Hello and Help:
Am I able to uninstall an update (KB5027303 (OS Build 22621.1928) Preview) that is no longer listed in my "Uninstall" list? My laptop battery started failing and losing power on July 9th, the day after I installed this update on July 8th. Two other updates were automatically downloaded after that (July 11, 2023-KB5028851 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 22H2 ANDJuly 11, 2023—KB5028185 (OS Build 22621.1992), and are still available to "uninstall", but I don't think they were the issue. FYI: this laptop originally used a WIN10 OS; I updated to Win 11 in May. Thanks.
Battery capacity history:
2023-07-02 - 2023-07-09 | 41,011 mWh | 41,011 mWh |
2023-07-09 - 2023-07-16 | 28,532 mWh | 28,532 mWh |
2023-07-16 | 36,395 mWh | 36,395 mWh |
2023-07-17 | 30,306 mWh | 30,306 mWh |
2023-07-18 | 25,121 mWh | 25,121 mWh |
2023-07-19 | 26,208 mWh | 26,208 mWh |
2023-07-20 | 25,807 mWh | 25,807 mWh |
2023-07-21 | 27,156 mWh | 27,156 mWh |
2023-07-22 | 27,610 mWh | 27,610 mWh |
2023-07-23 | 24,206 mWh | 24,206 mWh |
2023-07-24 | 21,691 mWh | 21,691 mWh |
2023-07-25 | 20,276 mWh | 20,276 mWh |
Battery Usage Hisory (Duration) after July 8th update (KB5027303 (OS Build 22621.1928) Preview)
2023-07-02 - 2023-07-09 | 41:39:18 | 62:03:01 | 7:39:11 | 4:43:23 | |
2023-07-09 - 2023-07-16 | 37:33:27 | 38:20:35 | 592623:21:38 | 7:59:58 | |
2023-07-16 | 5:21:48 | 3:10:32 | 1:11:55 | 0:39:46 | |
2023-07-17 | 3:16:08 | 6:27:25 | 0:17:17 | 1:00:22 | |
2023-07-18 | 3:17:18 | - | 0:00:14 | 0:32:03 | |
2023-07-19 | 3:30:43 | 2:28:18 | 1:59:09 | 0:26:58 | |
2023-07-20 | 5:01:57 | 2:47:03 | 1:09:45 | 1:02:39 | |
2023-07-21 | 3:03:44 | 3:59:59 | 0:25:17 | 0:01:10 | |
2023-07-22 | 1:51:08 | 3:59:57 | 1:24:38 | - | |
2023-07-23 | 2:08:16 | 2:24:13 | 1:01:22 | - | |
2023-07-24 | 1:53:29 | 5:24:06 | 1:01:13 | 0:01:10 | |
2023-07-25 | 5:19:02 | 0:04:11 | 3:08:11 | 0:29:43 |
07-29-2023 11:48 AM
Hi @Hawkiii,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I suggest that you run the updates from HP Support Assistant by following the steps listed below:
- In Windows, search for and open HP Support Assistant, or click the app icon
in the taskbar.
- On the My Dashboard tab, find your computer, and then click Updates.
- Wait while HP Support Assistant analyzes the system.
- After the analysis completes, select the listed updates, download and install the updates, and then follow any on-screen instructions.
- If prompted, restart the computer, and then close the tool.
You may also refer to the HP document to download and use HP Support Assistant by visiting this Weblink.
I hope this helps.
Take care and have a good day.
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