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06-30-2020 03:27 PM
Product: HP Pavilion x360 Convertible 14-ba2xx
Operating System: Microsoft Windows 10 (64-bit)
I bought my computer a year ago, and recently noticed that the battery will only charge to 82%. I then did a battery test and it said it needed to be calibrated. I calibrated it twice, with no change. After it was finishing calibrating both times it said
Battery Check: Primary - replace
and
Primary Logic State - Calibration Required, Charge state - Blown fuse
I do not understand why it would say replace because all of the other tests said it was fine.
Can someone help with this?
1 REPLY 1
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