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Common problems for Battery
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HP Recommended
HP Pavilion x360 Convertible 14-ba2xx
Microsoft Windows 10 (64-bit)

I bought my computer a year ago, and recently noticed that the battery will only charge to 82%. I then did a battery test and it said it needed to be calibrated. I calibrated it twice, with no change. After it was finishing calibrating both times it said

Battery Check: Primary - replace 

and 

Primary Logic State - Calibration Required, Charge state - Blown fuse

I do not understand why it would say replace because all of the other tests said it was fine. 

Can someone help with this?

1 REPLY 1
HP Recommended

These messages say the battery needs replacement. If the laptop is a year or less old its under warranty. 

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