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- Battery not charging more than 71%

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10-30-2021 08:51 AM
Product: HP Pavilion Laptop 14-ce1xxx
Operating System: Microsoft Windows 10 (32-bit)
My battery is not charging beyond 71%. I have not made any recent changes in the laptop, I calibrated my battery 10 days ago. But now my battery is charging up to 71% only. The red indication light is on and the adapter is plugged in but the charging percentage is not changing for the past 2 hours. When I run the battery check , the status of the battery is normal. But I cant understand why the percentage is not changing. What should I do?
Thanks in advance.
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