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HP Recommended

But it has no warranty or damage protection

HP Recommended

If it is new, it'll have definitely if it HP genuine battery.

Other than this I don't have any other suggestions to offer you.

HP Recommended

ok one last question will it work if i replace the failed battery with new one or if i remove the failed battery

HP Recommended

You've to see. Well if it didn't work now, then it ought to work with another branded genuine HP battery.

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