Battery problem and guide

[CommonBeing]

I have the hp laptop

I bought a new battery from a store after original one swelled and become weak a little swelled so the new battery worked for 7 months now it's giving me this error. As attached in pic. 

However the battery is physically fine not swelled like before one. 

So I reinstalled the swelled battery back( note:it is not so much swelled by swelled I mean a little indicating weak battery) 

The laptop works fine only shows weak battery rather fail for new one. 

The reason I installed the old one because the laptop suddenly shutdown on AC power for new one but old one doesn't do this thing. 

So

1 I want to know why this happened. 

2 Where I can buy original battery in Qatar I can't find original source so if jp provides me it will be good help. 

3 I don't use my laptop on power only I take good precautions for such things. 

But the battery failed after I opened my laptop after 10 days off. 

I tried 

Full charge 

Adapter check 

F2 diagnostics .

[Hawks_Eye · Accepted solution]

Hi @CommonBeing 

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

My sincere apologies the failed battery issue on your laptop.

I'm sending out a private message to assist you with the next course of action. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Hope this helps! Keep me posted for further assistance. 

Please mark this post as “Accepted Solution” if the issue is resolved, and if you feel this reply was helpful, click "Yes.”

Take care, and have an amazing day!

Regards, 

Hawks_Eye