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‎09-07-2017 09:58 AM

HP Recommended
Product: 1HQ36PA
Operating System: Microsoft Windows 10 (64-bit)

Its been three months since I have purchased  my laptop and it has been serviced two times and still the problem has not been sloved . My problem is that my white light at the charting port lights up even before my battery is fully charged and I have tried clibatraing the battery as shown in one of hp website after that it gets charged but every day same thing happens. I want HP to take immediate action as soon as possible.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-09-2017 03:07 PM

HP Recommended

@AshwinSidharth

 

I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options, if any. You should be contacted within 4 business days (Excluding holidays & Weekends).

Response times may vary by region. Please send a Private Message, if you aren’t contacted within 4-5 business days.

View solution in original post

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1 REPLY 1

‎09-09-2017 03:07 PM

HP Recommended

@AshwinSidharth

 

I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options, if any. You should be contacted within 4 business days (Excluding holidays & Weekends).

Response times may vary by region. Please send a Private Message, if you aren’t contacted within 4-5 business days.

Was this reply helpful? Yes No
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