Solved: Re: Battery replace - HP Support Community

moamen_medhat · ‎03-19-2026

My lap top is hp 15-da1060nx

After I replace my battery

I can't open laptop without plug the charger in first time

After that I can unplug charger and battery work correctly

I replace 3 battery because I can't open laptop without charger

Can you help me if you can?

Deep_World · ‎03-22-2026

Hi @moamen_medhat,

Welcome to the HP Support Community!

Thanks for reaching out!

I Understand your concern about the no power issue , don’t worry let me help you with this.

To better understand the issue, could you please provide a few more details?

Did you purchase the replacement batteries as original HP parts or third-party ones?
When you press the power button without the charger connected, do you see any lights (caps lock, power LED) or is it completely dead?
Have you updated your BIOS and drivers recently?

Here are a few troubleshooting steps you can try in the meantime:

Hard Reset: Disconnect the charger, remove the battery, and press and hold the power button for 15–20 seconds. Then reconnect the battery and try powering on.
Check Battery Seating: Ensure the battery is properly aligned and securely connected to the laptop’s contacts.
BIOS Update: Visit HP’s support website https://support.hp.com/ for your model and update the BIOS sometimes battery initialization issues are resolved this way.
Power Reset with Charger: Plug in the charger, power on the laptop, then shut it down fully. Disconnect the charger and try starting it again with just the battery.
Inspect the Power Circuit: If the laptop only initializes with the charger connected, it could point to a motherboard or power circuit issue rather than the battery itself.

I hope this helps.

I'm an HP Employee.

If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.

And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

Deep_World · ‎03-22-2026

Hi @moamen_medhat,

Welcome to the HP Support Community!

Thanks for reaching out!

I Understand your concern about the no power issue , don’t worry let me help you with this.

To better understand the issue, could you please provide a few more details?

Did you purchase the replacement batteries as original HP parts or third-party ones?
When you press the power button without the charger connected, do you see any lights (caps lock, power LED) or is it completely dead?
Have you updated your BIOS and drivers recently?

Here are a few troubleshooting steps you can try in the meantime:

Hard Reset: Disconnect the charger, remove the battery, and press and hold the power button for 15–20 seconds. Then reconnect the battery and try powering on.
Check Battery Seating: Ensure the battery is properly aligned and securely connected to the laptop’s contacts.
BIOS Update: Visit HP’s support website https://support.hp.com/ for your model and update the BIOS sometimes battery initialization issues are resolved this way.
Power Reset with Charger: Plug in the charger, power on the laptop, then shut it down fully. Disconnect the charger and try starting it again with just the battery.
Inspect the Power Circuit: If the laptop only initializes with the charger connected, it could point to a motherboard or power circuit issue rather than the battery itself.

I hope this helps.

I'm an HP Employee.

If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.

And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

moamen_medhat · ‎03-26-2026

Than you so much for your help

I changed the vendor that I bought the battery from him and now a new battery works will.

Deep_World · ‎03-26-2026

Hi @moamen_medhat,

Thanks for your response.

I’m glad to hear that the new battery is working well for you that must feel like such a relief after the trouble you went through earlier.

We truly appreciate you sharing this update, and I’m happy your HP device is back to running smoothly. If you ever notice anything unusual again, don’t hesitate to reach out we’ll be here to support you and make sure your experience stays positive.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster!

Regards

Deep_World

I'm an HP Employee.

If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.

And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Deep_World · ‎03-31-2026

A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue.

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help!

Thanks again for your confirmation, and we wish you an amazing day ahead!

Best Regards,

Deep_World

I'm an HP Employee.

If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.

And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Battery replace

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