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HP Pavilion Plus 14 inch Laptop PC 14-ew0000 (7X843AV)
Microsoft Windows 11

2 Days after the warranty ended of course the battery from my laptop died off. Is there a site to buy a replacement battery in germany or is HP forcing us to throw out 1 year laptops just to buy new ones? planned disabling the battery? or why exactly does it happen exactyl 2 days after warranty ends.

3 REPLIES 3
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@smacktooo2, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

I totally understand how frustrating it is that your laptop’s battery stopped working just 2 days after the warranty ended. It really does feel unfair.

But I want to be clear: HP does not design batteries to fail after the warranty. It’s just an unlucky coincidence. Laptop batteries wear out over time, and how long they last depends a lot on how they’re used, charged, and stored.

 

You don’t need to buy a new laptop — the battery can be replaced.

 

You can buy the replacement battery from the HP parts store: HP Shop für Ersatzteile - HP Computerteile - HP Druckerteile - Compaq Ersatzteile

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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Oh are you kidding me? the battery costs 173€+19% tax. my whole laptop was 620€. Obviously someone from HP says "not" designed to fail. I need affordable replacement and not a battery which costs 40% of my whole laptop. Never going to buy messed up HP laptops ever again. Also i even think they bring out a bios update which messed up my battery but obviously i cant go back to older bios.

HP Recommended

Hey @smacktooo2,

 

Thanks for reaching out! I suggest you reach out to the nearest HP Authorised service center for personalized assistance. They can provide one-on-one help to fix the problem.

 

Note: There might be a nominal charge for the service they provide.

 

HP® Service Center Locator - United States | HP® Support

 

Regards,

Garp_Senchau
I am an HP Employee

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