• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
OMEN by HP Laptop
Microsoft Windows 10 (64-bit)

My battery is not charging and HP Support Center suggests replacing it. I found the spare part number (905277-855) from HP part surfer; however I couldn't find a vendor because HP Parts store website is not working. I don't want to buy from an arbitrary vendor that I can't trust. Please propose a vendor to me. I'm living in Ankara, Turkey.

Regards

1 REPLY 1
HP Recommended

@asonen 

I'm sorry, but we do not have any inventory of what vendors sell what parts.  So, we have no way of recommending any vendors.

 

When I have done such replacements, I take a picture with my phone of the laptop label information and make sure the site I order the battery from shows the same label.  Even that is not a guarantee as I did that recently and the battery they sent me was NOT the one they showed on their website -- so I returned it.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.