• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
OMEN by HP Laptop
Microsoft Windows 10 (64-bit)

My battery is not charging and HP Support Center suggests replacing it. I found the spare part number (905277-855) from HP part surfer; however I couldn't find a vendor because HP Parts store website is not working. I don't want to buy from an arbitrary vendor that I can't trust. Please propose a vendor to me. I'm living in Ankara, Turkey.

Regards

1 REPLY 1
HP Recommended

@asonen 

I'm sorry, but we do not have any inventory of what vendors sell what parts.  So, we have no way of recommending any vendors.

 

When I have done such replacements, I take a picture with my phone of the laptop label information and make sure the site I order the battery from shows the same label.  Even that is not a guarantee as I did that recently and the battery they sent me was NOT the one they showed on their website -- so I returned it.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.