Battery replacement

[Lazarko]

when inserting a new battery, can it be inserted with a higher capacity but with the same voltage compared to the old one?

[Irfan_06]

Hi @Lazarko,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop battery.

Please replace the same battery which came with your laptop for better performance and let me know if that resolves the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[ubix · Accepted solution]

If the battery is mechanically and electrically compatible, it can have a higher capacity in mA/h, but it must have the same voltage values ​​and chemistry as the original battery, including Li-Ion, etc.

[Irfan_06]

Hi @Lazarko,

The battery which you are installing on your laptop if it fits and is of the same size as the original one.

The higher capacity battery should work and if you have any issues post installing the battery.

You will have to get in touch with the manufacturer of the battery for further assistance.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support